Knowledge Enabling Portal (KEP)
- Process-flows customised to a specific job profile and role that guides users through everything needed to do their jobs efficiently
- Always customised to the business rules and functions
- Offers all aspects -from Self-training environment to full On-the-job assistance
- Job specific informational updates
•User performs tasks –tools & skills
•Comprises work processes and functions
•Interacts with others –becomes business process
- Draw together tasks, tools and skills = jobs
- Draws jobs together into processes
- Ensures all users know and understand these inter-relationships
- Business process tool, where inter-relationships between jobs, people & departments can be dynamically built, viewed and broadcast
- Guidance provided to users every step of the way through various tools required to do their jobs, but more confident users are automatically moved to less intensive support
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